Tuesday, 2:07 a.m. Your office is closed. Your phone isn't.
Velzia is the AI receptionist for law firms. It picks up 24/7, runs your intake questions in English or Spanish and emails you a written summary after every call.
Sound plays only when you press play. Fictional caller, AI-generated voices.
Call summary · Sample
A caller who reaches voicemail can call the next firm on the list. Move the sliders to see what unanswered calls may be worth to your firm.
You may be losingCalls sent to voicemail with Velzia on
per month, from calls nobody answered.Every call is picked up, 24/7, in English or Spanish.
You may be losing $15,588 per month.
Estimate for illustration. Not a promise of results.
You keep your number and your phone system. Velzia picks up when you don't.
Turn on call forwarding from the number you already have: all calls, after hours, or only when nobody picks up.
It says it is a virtual assistant, asks your questions in English or Spanish, and flags anything urgent.
After every call: a written summary and the full transcript in your inbox. Calendar and CRM connections are on our roadmap.
Scroll through a single after-hours call, from the first ring to the summary in your inbox.
Your office closed hours ago. A new caller was just in a car accident and wants a lawyer tonight.
First sentence: it is the firm's virtual assistant. Then it listens, in English or Spanish.
Your questions, in your order. Answers are captured while the caller talks, and names go to your conflict check.
Velzia asks when the caller can meet. Booking straight into your calendar is on our roadmap.
Caller, facts, urgency, conflict-check names and the transcript. Ready when you are.
Pick a practice area to see the questions Velzia asks, what it flags as urgent, and how a Spanish call reads in English.
Intake questions · Personal injury
Flags as urgent: a hospital stay, or a filing deadline you set.
Fictional example. You write the questions; Velzia asks them in the caller's language.
Intake questions · Immigration
Flags as urgent: someone detained, or a hearing within 7 days. The on-call attorney gets a text right away.
Fictional example. You write the questions; Velzia asks them in the caller's language.
Intake questions · Family law
If someone says they are in danger, Velzia tells them to call 911 first, then alerts your on-call attorney.
Fictional example. You write the questions; Velzia asks them in the caller's language.
Intake questions · Criminal defense
Flags as urgent: an arrest in the last 24 hours. It goes to the top of your summary. Live transfer to your on-call line is planned.
Fictional example. You write the questions; Velzia asks them in the caller's language.
Everything from the call on one card, in English, in your inbox after every call.
Call summary · Sample
Live answering services bill by the minute. Voicemail is free, until the caller hangs up and calls someone else.
| Feature | Velzia | Live answering service | Voicemail |
|---|---|---|---|
| Cost per minute | ~$0.501 | $1.89–$5.002 | $0 |
| Answers 24/7 | Every call, every hour | Yes, on most plans3 | Takes a message |
| Spanish | Switches mid-call | Yes, on most plans3 | No |
| Your intake questions | Asked on every call | Basic message taking | No |
| Written summary | After every call | Message notes | You listen later |
| Setup time | Done with you | Varies by provider3 | Minutes |
Today every summary and transcript arrives by email. Next come the tools law firms use most, and pilot firms help us choose the order.
Velzia is careful by design. It tells callers what it is, stays out of legal advice, and keeps a written record of every call.
The first sentence of every call
“Hi, you've reached the law office. I'm Velzia, the firm's virtual assistant. How can I help?”
Encrypted connections, limited access and U.S. data processing, explained in plain English.
It collects facts, notes when the caller can meet and hands off to your team. Legal questions go to an attorney.
Callers always know who they are talking to. Anyone who asks for a person gets a detailed message passed to your team.
You get a written transcript of every call. Audio recording is off unless you turn it on, and where state law requires consent, callers are told at the start of the call.
Caller details are used only to serve your firm and are never sold. Ask us to export or delete them at any time.
Pick the plan that fits your call volume. Every plan answers 24/7 in English and Spanish.
$149/ month
For a solo attorney who can't pick up every call.
200 minutes a month
$299/ month
For small firms that book consultations every week.
600 minutes a month
$549/ month
For firms with several practice areas or offices.
1,500 minutes a month
Extra minutes $0.45Month to monthPlans open after the pilot
Yes. Velzia says it is the firm's virtual assistant in its first sentence. If a caller asks for a person, it takes a detailed message for your team. Live transfer is a planned feature.
No. Velzia collects facts, books consultations and passes everything to your team. If a caller asks a legal question, it explains that an attorney will answer and offers the next open consultation.
You turn on forwarding with your phone carrier or phone system. Forward all calls, only after-hours calls, or only calls nobody answers. During the pilot we walk you through it for your carrier, and you can turn it off anytime.
Yes. Velzia hears when a caller switches to Spanish and switches with them, mid-call. Your summary still arrives in English, with the caller's own words kept where they matter.
You set the rules, for example an arrest in the last 24 hours, someone detained, or a hospital stay. Velzia puts the call at the top of your summary, marked urgent. Live transfer and texts to your on-call attorney are planned. If someone says they are in danger, it tells them to call 911 first.
Yes. You keep your number and your phone system. Velzia only answers the calls you forward to it.
We are onboarding a small group of pilot law firms and set everything up with you.